Receptionist, Secretarial & Personal Assistant Courses

We offer proficiency, skills and expert courses which help you understand the role and duties of a receptionist, secretary or personal assistant within an organisation.

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Non accredited courses
by College SA
From R750.00 per month
Number of courses: 3

Become a vital part of any business. Take charge of your boss' diary and provide support and administrative assistance to any owner or business manager.

Non accredited courses
by College SA
From R750.00 per month
Number of courses: 2

Want to work in a professional secretarial position? Our courses aim to equip you with all the necessary skills to operate efficiently in an organisation.

Non accredited courses
by College SA
From R780.00 per month
Number of courses: 8

Ready to move up to executive level? Brush-up on your secretarial skills with our executive secretarial course - become the right-hand to business executives.

Non accredited short courses
by College SA
From R500.00 per month
Number of courses: 8

Love people? Be their first contact! These courses show you how to combine technical skills with your passion to add value to your receptionist duties.

Why Should I Study a College SA Reception, Secretarial or Personal Assistant Course?

Receptionists, secretaries and personal assistants aren’t just the tea and filing ladies. In fact, very few of them have time to make tea. They are an important part of any business, and play a vital role in organising administrative activities. Receptionists, secretaries and personal assistants are integral in maintaining healthy relationships between a company, its employees and its clients.

What is a Receptionist?

The receptionist is the first person you speak to, or see, at a company. They are the friendly, welcoming face or voice you hear.  A great receptionist loves people, has strong administrative abilities and is always upbeat and positive. A receptionist doesn’t need a lot of formal training, a foundation course will be helpful to learn the basics of customer service and professional communication.

What is an Executive Secretary?

The executive secretary must have a good understanding of the company they work for, be reliable and able to maintain the confidentiality of the business. If you are interested in offering more specialised support to an executive team, you are highly organised and an excellent communicator, you are an ideal candidate to be an executive secretary.

What is a Personal Assistant?

A personal assistant is the right-hand to a manager or executive, the person that arranges their boss’ life and diary. If you are a problem-solver, intuitive and highly organised, you would enjoy being a personal assistant.

What is a Professional Secretary?

A professional secretary is the go-between between managers, clients and other staff. As a professional secretary you will be in charge of running the office, helping with important administrative tasks and keeping a record of the day-to-day activities of the business. You may also have other responsibilities like maintaining your manager’s diary and making travel arrangements.

What does a Receptionist do?

  • The receptionist is the first point of contact between a company and clients.
  • Answer telephones, make appointments and take messages.
  • Direct visitors and confirm meetings.
  • Take care of general administration and filing.
  • Organise meetings and take minutes.
  • Maintain records and ensure the record-keeping complies with regulations.
  • Communicate important information internally and externally.
  • Take care of travel arrangements.
  • Organise manager’s diary and arrange meetings.
  • Liaise with clients.
  • Organise travel, accommodation and transport.
  • Plan and organise events.
  • Some tasks of a personal nature; like picking up dry-cleaning or buying gifts.
  • Schedule appointments and meetings.
  • Take minutes of meetings.
  • Correspond with clients via telephone or email.
  • Assist manager/executive with administrative tasks.
  • Order office supplies.
  • Record-keeping and organising information.

What does an Executive Secretary do?

  • Organise meetings and take minutes.
  • Maintain records and ensure the record-keeping complies with regulations.
  • Communicate important information internally and externally.
  • Take care of travel arrangements.
  • Organise manager’s diary and arrange meetings.
  • Liaise with clients.
  • Organise travel, accommodation and transport.
  • Plan and organise events.
  • Some tasks of a personal nature; like picking up dry-cleaning or buying gifts.
  • Schedule appointments and meetings.
  • Take minutes of meetings.
  • Correspond with clients via telephone or email.
  • Assist manager/executive with administrative tasks.
  • Order office supplies.
  • Record-keeping and organising information.

What does a Personal Assistant do?

  • Organise manager’s diary and arrange meetings.
  • Liaise with clients.
  • Organise travel, accommodation and transport.
  • Plan and organise events.
  • Some tasks of a personal nature; like picking up dry-cleaning or buying gifts.

What does a Professional Secretary do?

  • Schedule appointments and meetings.
  • Take minutes of meetings.
  • Correspond with clients via telephone or email.
  • Assist manager/executive with administrative tasks.
  • Order office supplies.
  • Record-keeping and organising information.

Where to study a Receptionist, Personal Assistant, Professional Security or Executive Assistant course?

At College SA we offer a range of courses that cover the receptionist, personal assistant, professional secretary and executive secretary fields.

Want to study to become a Personal Assistant?

Personal Assistants assist managers with administrative tasks, as well as other important tasks that may arise. Colleges SA offers three personal assistant courses. These courses are a short course, which covers three subjects in four months; the proficiency certificate, which covers four subjects over six months; and the executive skills certificate covers five subjects in 10 months.

Want to study to become a Professional Secretary?

Professional Secretaries offer administrative assistance to executives and managers. College SA offers two professional secretary courses. These courses cover three modules each, over a period of six months. These modules cover topics like professional English usage and etiquette in the workplace, providing excellent customer service, as well as the basics of financial management.

Want to study to become an Executive Secretary?

Executive secretaries not only offer administrative support to executives, but may also be asked to attend strategy meetings, as well as give their input on some business decisions. Colleges SA offers eight executive secretary courses that span over a period of eight months each. These courses address industry-specific topics like, information technology, law, human resources, marketing, project management, public relations and finance. These courses each have four modules.

Want to study to become a Receptionist?

Receptionist are generally the first person clients come into contact with, whether over the phone or face-to-face. We offer eight receptionist courses, which include general receptionist courses, medical, dental and hospitality reception. These courses cover industry specific topics, as well as topics like communication in a professional environment, the basics of computers, customer service and time management. These courses vary in duration: the short courses stretch over a 6-month period, whereas the proficiency and skills certificates take 10 months to complete.