What will you learn in this Executive Secretary (General): Advanced Course ?

In this course you will learn how to provide professional assistance on an executive level. This course will show you how to manage an office and personnel; how to communicate professionally (oral and written communication), how to provide excellent client service and how to deal with people across cultures.

Textbook costs included!

Textbooks can be extremely expensive and some institutions do not include it in the course fee. Not at College SA! Our study material and textbooks are included in the total course price, so you do not have to worry about sourcing your own textbooks. We will send you all the necessary study material to complete this course.

Course Cost and Duration

At College SA we offer you the following ways in which you can pay for your studies:


  • Total Price
    *A once-off R950.00 activation fee applies if you pay by debit order

What is included in the course fees?

  • Text books and study material
  • Courier fee 

Course Start Dates

With College SA you can start studying whenever you want, there are no specific course start dates since we offer distance learning. Please speak to our Educational Planners about your enrolment and study options.

Assessments Information

You will need to submit a Portfolio of Evidence or assignments which will be used to determine your competency. Once you have successfully completed the Portfolio of Evidence or assignments you will receive a certificate confirming course completion.

Accreditation Info

Status: Non-accredited course
Type & reward: College SA Provider Programme - certificate confirming course completion
Provided by: College SA

College SA has put together a range of courses that address the need for affordable skills development. These courses, made up from a range of providers as well as some of our own proprietary material, have been developed specifically for distance learners to help them gain skills. Although these courses are non-accredited, they are extremely valuable for many students since the information is relevant, up to date and will help you improve your job performance in your chosen field. These courses are typically more affordable than accredited courses, do not require formal exams to pass and are often structured in such a way that you can level up your skills as you go along. They are perfect for self-development and demonstrate to employers/potential employers your willingness to learn and improve yourself thereby increasing your ability to find a job or get a better job.

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Entry Requirements

Professional Secretary: Proficiency Course

What subjects make up this course:

What are subjects?

Subjects are the particular fields of study that are covered in a course. The subjects below make up this course and will need to be completed in order for you to complete this course.

This is the study material you will receive when you enrol for the Executive Secretary (General) Advanced Course. Your study material for this course includes textbooks, study guides and assessment guides.

Excellence in Service: Advanced

You will learn how to understand, monitor, and manage service standards across industries. You will also learn how to select, train and motivate service staff to carry out service standards by understanding their customers and their needs.

Cross Cultural Business Communication

You will learn about what determines a culture and the difficulties that arise between cultures. You also learn about barriers in communication (verbal and non-verbal) between cultures and how to overcome them to build good business relationships.

Office Practice 4

This module will show you how to effectively manage an office. You will learn which skills and personal attributes are required in an office environment. You will also learn how to effectively manage all the day-to-day functioning of the office; reception, administration, communication (email, telephone) and organising meetings.

Personnel Management

This module differentiates between management and leadership. You will learn about different leadership styles and how to apply one (or a combination) of these styles to a business department. This module discusses how to effectively communicate and motivate employees to increase productivity. You will learn how to understand employee behaviour, how to make decisions , delegate work and evaluate employees.