Frequently Asked Questions
Often students have concerns and questions before they decide to register for a course. We’ve answered some of the questions most frequently asked:
Does College SA offer face-to-face classes?
No we don't! College SA is a distance learning college and our goal is to make home study as affordable, easy and rewarding as possible. Although we do not offer physical classes that you attend, we do provide a comprehensive home study support network which enables you to pass your courses. This support network includes:
- Providing you with study material that has been specifically designed for students that do not attend classes.
- Sending your study material directly to your door by courier; we do not use the Post Office to send course material.
- Providing you with all the materials that you need for your course; there are no additional books you have to purchase in order to study a course through College SA.
- Making tutors available for student help and support.
- Providing you with an online discussion forum where you can connect with other people studying the same course.
When can I begin my studies and are there specific registration periods?
It is really easy to start studying – course registrations are open throughout the year. Once you have registered, we will dispatch your first batch of study material which generally takes 10 – 12 working days to be delivered. You can begin as soon as you have your books!
Does College SA offer any accredited/endorsed courses?
We offer courses accredited/endorsed by the following bodies:
- Umalusi – Engineering qualifications: N1-N3
- CIMA– bookkeeping and accounting courses
- QCTO and ICB – bookkeeping, accounting, financial and business courses
- CompTIA – A+ and N+ courses
- Microsoft – MTA; MCSE; MCSA; MCSD
- SABPP – Human Resource Management
Does College SA offer Diploma courses?
We offer four accredited National Diploma courses:
- ICB National Diploma in Technical Financial Accounting
- ICB National Diploma in Financial Accounting
- ICB National Diploma in Office Administration
- SABPP National Diploma in Human Resource Management and Practice
What are Workplace Skills Courses?
Our Workplace Skills Courses are short (2 month) learning programmes that offer condensed content or specific skills training in a short period of time.
The short courses are affordable and easy to take, providing a perfect way for many workers to become skilled, upgrade skills sets, or develop multiple skills.
Having a number of short courses on your CV will make a great difference when applying for a job. It will show that you are:
- Willing to learn
What is SETA?
SETA stands for Sector Education and Training Authority, and are bodies that were established to act as training and education quality assurance for their respective business sectors.
There are SETAs that deal with banking, agriculture, tourism etc. and they also include trade unions, employers and government departments.
The main purpose of a SETA is to contribute to the improvement of skills in South Africa by:
- Developing and implementing a sector skills plan
- Developing and administering sector learnerships and
- Supporting the implementation of the National Qualifications Framework.
What is NQF?
The National Qualifications Framework (NQF) is the system used in South Africa to measure learning achievement. There are eight NQF levels and they fall into three individual groups – General Education and Training (GET), Further Education and Training (FET) and Higher Education and Training (HET).
- NQF level 1 > Grade 4 to 9 > GET
- NQF level 2 > Grade 10 > FET
- NQF level 3 > Grade 11 > FET
- NQF level 4 > Matric/Trade Certificate > FET
- NQF level 5 > National Certificate/National Diploma/Occupation Certificate > HET
- NQF level 6 > Bachelor’s Degree/Higher Diploma > HET
- NQF level 7 > Honours Degree/Post Graduate Certificate > HET
- NQF level 8 > Master’s Degree/Doctorate > HET
When you’re looking for a job, it is good to be aware of these qualification levels, because it will help you find vacancies that are suitable for your skills levels, and you can put your NQF level on your CV when applying.
If I’ve registered for a course, but for some reason can’t continue with my studies, will College SA refund me?
We have a 30-day refund policy which means that you can cancel your course within 30 days of registration. We realise that there are several reasons that students may need to cancel a course and we would like to accommodate you as best we can. We do, however, urge students to consider the implication studies will have on your financial, work and personal responsibilities before registering.
I don’t have a Matric, can I still study?
Many prospective students worry that not having matric will be a disadvantage; we offer several study paths that don’t require a matric. Some of the bookkeeping and accounting courses require only that you’ve completed Grade 10 or Grade 11 with mathematics as a subject; and our provider programmes only require that you’ve completed Grade 10. You should, however, be comfortable to study in English.
Does College SA offer Matric?
No. College SA does not offer Matric nor do we offer any matric subjects. With many of our courses you don't need to have matric to study further. You will find detailed entry requirements for each course on this website.
How do I get my study material?
We courier all your study material to your home, work or postal address. We generally dispatch the study material within two working days of receiving your registration, as well as correctly completed documentation. The courier company can take 10 -12 working days to deliver your study material depending on your delivery address.
I’ve registered for a course, but I have realised I would rather study something else, can I switch courses?
It happens that students change their mind about the course they are studying, and after further enquiry, realise a different course would be better suited to them. You can contact your Educational Planner if this happens and he/she will guide you through the process of switching your course. The Educational Planner will also advice you on whether the subjects you have already completed are recognised in your new course; you won’t have to unnecessarily re-do subjects.
I’ve tried to call, but can’t get through. How do I get College SA’s attention for urgent queries?
We have a red alert email address that you can use to email us with urgent queries. These emails are treated as high priority and we will communicate with you before the end of the work day. You can go to Student Centre, click on Red Alert and fill in the form.
Do you give course extensions?
If you find that you are not able to finish your course in the maximum study period, we do allow extensions. You will have to speak to your Educational Planner to discuss the extension period and payment terms.
What if I’m not cut-out to be a student?
Many students worry that they will not cope with work and personal responsibilities together with studying. Others worry that they just don’t have the knack for studying. We have designed our courses in a way that solve both these worries – each course is broken up into subjects and you can choose how many subjects you want to take at a time; this way studying becomes less intimidating and a lot more manageable.
Visit College Application for more tips on choosing the right college and what questions to ask the college.